Salesforce.com in Gartner, Web Suite, Loyalty Lab
The news as of the first coffee this morning, and the music is a nice Sonny Rollins album for a cool, slightly overcast day, Saxophone Colossus. Some critics call this album a great jazz classic, that may be, First Coffee doesn't know jazz well enough to say, but if so it's one of a handful of jazz albums praised by critics which also happens to be enjoyable listening for the more casual jazz fan, as most critical darling jazz albums are unlistenable exercises in musical deconstruction:
Search experiments, large and small
In my previous post, I described the components of your web search experience and the principles behind creating a great search experience. There are complex algorithms underlying simple features such as spelling correction and the two line snippets...
Read more about Search experiments, large and small...Dealing with rater over-confidence
With good performance review processes, you have the employee complete a self rating before you meet. Generally many employees rate themselves quite hard, or on par with your views of their performance. But what do you do if the person has rated...
Read more about Dealing with rater over-confidence...Preparation is the key
Preparation is the key to a successful employee performance review. Reviews are not something you can just pop into and "winging it" if you want to get the best results from the...
Read more about Preparation is the key...Cost Cutting at Google: No Gifts for AdSense Publi
Google is extremely serious about cutting costs in times of recession. They have reduced the hours of its free cafeteria service of employees, scaled back their holiday celebrations and also cancelled the annual Christmas gifts for AdSense...
Read more about Cost Cutting at Google: No Gifts for AdSense Publishers...Adobe Embraces the Cloud - Hazy Days Ahead for Mic
Yesterday Adobe announced Acrobat.com - a new set of collaborative apps available online that allow users to create and share documents and PDFs, host web meetings and much more. The announcement received significant attention from the press and...
Read more about Adobe Embraces the Cloud - Hazy Days Ahead for Microsoft?...Microsoft and Concentrix
British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering.
Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
Read more about Microsoft and Concentrix...